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Nordic Ware | Smiley Face Pancake Pan
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Nordic Ware | Smiley Face Pancake Pan

SKU: 2886/01920

AVAILABILITY: IN STOCK (12 items)

PRODUCT TYPE: Pancake Pans

VENDOR: Nordic Ware

Designed for use on gas, electric and ceramic cooktops, the Nordic Ware Smiley Face Pancake Pan creates a cheery serving presentation. It has a premium non-stick coated for an easy release while the cast aluminum construction offers even heating.  The...

$63.49 CAD
Nordic Ware | Sweetheart Waffle Pan
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Nordic Ware | Sweetheart Waffle Pan

SKU: 2886/01705

AVAILABILITY: IN STOCK (9 items)

PRODUCT TYPE: Waffle Pans

VENDOR: Nordic Ware

Upgrade your waffle presentation with the Nordic Ware Sweetheart Waffle Pan. It's made of heavy-duty cast aluminum for even heating and a superior performance. Plus, the waffle pan is safe for use on ceramic, gas and electric stovetops. The aluminum...

$92.49 CAD
Lodge | 5 Piece Cast Iron Cookware Set
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Lodge | 5 Piece Cast Iron Cookware Set

SKU: 644/L5HS3

AVAILABILITY: OUT OF STOCK

PRODUCT TYPE: Cookware Sets

VENDOR: Lodge

Seasoned with 100% natural vegetable oil, the Lodge 5 piece Cast Iron Cookware Set offers an easier release and cleaning. It has a cast iron construction that offers excellent heat retention and even heating for reliable cooking results. Whether you're using...

$198.99 CAD
Vollrath | SteelCoat Non Stick Stir Fry Pan, 11", Carbon Steel/Silicone Handle, FINAL SALE
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Vollrath | SteelCoat Non Stick Stir Fry Pan, 11", Carbon Steel/Silicone Handle, FINAL SALE

SKU: 1900/59950

AVAILABILITY: OUT OF STOCK

PRODUCT TYPE: Woks

VENDOR: Vollrath

Induction ready! The Vollrath SteelCoat Non Stick Stir Fry Pan is designed for conventional 120 V induction ranges. It features tall, curved sides and a flat bottom to prepare a variety of dishes. The pan has a nonstick coating to...

$188.99 CAD$135.41 CAD

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SHIPPING, DELIVERY & RETURNS

PRODUCT RETURNS

All products** can be returned within 30 days of delivery, provided they are unused and in the original packaging. Please use the chat bubble at the bottom of the page to start a chat.  Select "Request a Return or Report Damaged/Missing Product", you will be asked for information such as your order number, product description and reason for return to start the process.  You may be asked to provide pictures of all products to be returned.

You are responsible for any return shipping cost.  Your return request will be processed within 1-3 business days and your credit will appear within 10 days on your original method of payment. 

**Any product marked FINAL SALE cannot be returned.

ORDERS SHIPPED TO PICKUP FACILITIES

Sometimes a courier service will attempt delivery to your address and no one is home. In some situations a courier will leave a note and bring your order to a local pickup facility. Most couriers will hold onto customer orders for 5-7 business days. If an order remains unclaimed it will be shipped back to ChefEquipment.com at the customer's expense.

SHIPPING RATES

Free shipping on orders over $99 after discounts and before taxes, exceptions apply. 

$15 shipping charged on orders below $99 (before tax), exceptions apply. 

EXCEPTIONS FOR SHIPPING RATES 

Orders for remote areas of Canada, including some northern sections of the provinces and all Territories (Yukon, NWT and Nunavut) are not eligible for our standard shipping rates. Regardless of order size, shipping charges will apply. Remote locations are determined by postal code. You will be contacted by our customer service team with a shipping cost for your order.  

DELIVERY TIMES

3-7 business days from placing an order to delivery.  Exceptions apply: 1. If indicated on the product page. 2. If you are considered a remote location (based on postal code). In the event an item on your order becomes unavailable, you will be notified by email, and we will provide options on how to proceed. 

DELIVERY AND SHIPPING COMPANIES

We use multiple delivery companies that offer short and reliable delivery times. The carrier we use will depend on the products that you have purchased.

DELIVERY LOCATIONS

We ship from Canada to anywhere in Canada.  And we mean anywhere in Canada. But we do need a street/shipping address, we cannot deliver to P.O. boxes.

DELIVERY OF LARGE ITEMS AND EQUIPMENT

Our delivery companies offer door-to-door delivery service only.  That means they will deliver to your door and no farther.  You are responsible for bringing the large items and/or equipment inside the building and putting it in place.

Please refer to our Equipment and Large Item Delivery Check List before confirming your order.

MISSING ITEM(S)

Your products may come from multiple warehouses or in some cases directly from the vendor.  Therefore, your order may arrive as several packages, not necessarily on the same day. If you think you are missing anything from your order, please check your order tracking for additional details or contact us by live chat.

DAMAGED OR DEFECTIVED ITEM(S)

If your order arrives damaged or defective, please, do not accept the order.  Please use the chat bubble at the bottom of the page to start a chat.  Select "Request a Return or Report Damaged/Missing Product", you will be asked for information such as your order number, product description and reason for return to start the process.  You may be asked to provide pictures of all products to be returned.  

We will do our best to make things right.  If you do accept the order before you realize there is damage to all or part of your order, please start a chat as soon as possible.  Keep everything, including any damaged materials, packaging and shipping carton/box until we have resolved the issue.  When you start the live chat, have your order number, details of what is broken/damaged and a photo of all damaged goods, ready to share with us.

 

 

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